Will we incur server or hosting costs to run the e-commerce system?
No. Because the system is designed as a static website, it can be hosted completely free of charge on platforms like GitHub Pages or GitLab Pages. You incur zero monthly server or database rental expenses.
Do customers need to download a mobile app to place orders?
No. Customers do not need to download any application. They can access your catalog directly from any mobile web browser and place orders in seconds.
Can customers place orders if there is an internet outage?
During an internet outage, WhatsApp messages cannot be transmitted. However, customers can still view your menu offline on their mobile devices via local caching, and then call your business landline phone to place their order.
Is payment collection processed through the system?
Our system does not interfere with or take a cut from the payment process. You can handle payments directly by sending a payment link to the customer during messaging or by collecting upon delivery.
Is it difficult to update products and prices in the catalog?
No. Instead of complex management dashboards, simple open data formats are used. Anyone with basic computer proficiency can easily update products and prices in a few minutes.
Can we customize the e-commerce system with our own brand colors and logo?
Absolutely. The entire user interface, color palette, logo, and product categories are tailored to match your company's brand identity.
How does the setup process work, and what post-purchase support is included?
We perform the initial setup and deployment together with you. We also provide direct technical support for the duration specified during the planning phase.
How does LiteSite improve customer experience compared to traditional online shopping carts?
LiteSite removes account registration friction, forgotten passwords, and lengthy multi-page checkout forms. Customers simply browse the catalog, select items, and send their order instantly in one click via an app they already use daily, resulting in higher conversion rates and faster checkout times.
Does LiteSite require expensive hosting servers or monthly platform subscriptions?
No. Because LiteSite operates as a lightweight, static-first web architecture, it does not require expensive server infrastructure or recurring monthly SaaS fees (like Shopify or BigCommerce). In fact, LiteSite can be hosted completely free on code repository services like GitHub Pages or GitLab Pages, as well as global static CDNs, reducing hosting costs to zero.
Which messaging platforms does LiteSite support for receiving customer orders?
LiteSite natively supports direct order integration with WhatsApp and Telegram out-of-the-box. Order messages are automatically formatted with product titles, quantities, individual item prices, and the total order sum. If your business requires a different messaging application, custom integrations can be developed upon request.
Which types of businesses benefit most from adopting LiteSite?
LiteSite is ideal for local retail boutiques, neighborhood restaurants and bakeries, artisanal craft makers, B2B wholesale distributors, service providers, and any business seeking to eliminate third-party marketplace commissions and customer data storage liabilities.
How do businesses manage product catalogs and price updates in LiteSite?
Because LiteSite avoids complex database software to maximize speed and security, product catalogs and prices are structured in clean HTML and JSON files managed via Git commit and push workflows. While this requires basic knowledge of HTML/JSON and Git repository practices, Anatolia Solutions provides hands-on team training and ongoing technical assistance whenever updates are needed.
Can LiteSite be customized with a unique design or theme for my brand?
Yes. We do not use generic, cookie-cutter templates. We collaborate closely with your team using advanced AI design tools to co-create a bespoke, state-of-the-art visual interface tailored specifically to your brand identity.
